Privacy Policy

How we protect your information

Last Updated: January 1, 2024

Introduction

Visit Azerbaijan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form or booking inquiries
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Communicate with us via email or phone

This information may include:

  • Name and contact information (email, phone, address)
  • Travel preferences and booking details
  • Payment information (processed securely through third-party providers)
  • Passport details (only when necessary for visa support)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website and search terms used

How We Use Your Information

We use the information we collect to:

  • Provide Services: Process bookings, respond to inquiries, arrange tours and accommodations
  • Improve Experience: Personalize content, optimize website performance, enhance user experience
  • Communications: Send confirmation emails, newsletters, promotional offers (with consent)
  • Legal Compliance: Fulfill legal obligations, protect our rights, prevent fraud

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Hotels, guides, transport companies necessary to fulfill your booking
  • Payment Processors: Secure third-party payment gateways
  • Government Authorities: When required for visa processing or legal compliance
  • Business Transfers: In the event of merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data in a structured format

To exercise these rights, contact us at privacy@visitazerbaijan.az.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Azerbaijan. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: